Welcome to Sahil's CV

Your App support & Infra guy

Experience
Accomplished Senior IT professional with 18+ years of experience leading global Production Support teams across IT,telecommunications, product-based, and financial services industries. Skilled in on-floor Application & Infra support for CashEquities, Index/ETF, Dividends, Enterprise Announcements/Corporate Actions and Short Selling market-based applications aswell as Network Operations.Core competencies include Team Leadership & EMEA Support POC , In-depth Knowledge of Banking Processes in Networks & Applications ,Major Incident Management & Change Management ,Vendor & Stakeholder Collaboration,TOIL Elimination &Process Automation, SRE , Agile Methodologies & Product Ownership.Overseeing a team, motivating individuals, setting clear goals, fostering collaboration & driving overall performance byproviding direction, guidance, and development opportunities, essentially combining the functions of managing day-to-dayoperations with inspiring and influencing team members to achieve organizational objectives.

Tech Stack

SRE stack

Sybase SQL Databases Bash/Python Automation CloudFormation (AWS), Azure Resource Manager (Azure) Containerization and Orchestration via Docker & Kubernetes GitHub Actions Jenkins Jfrog YAML/Ansible

Trade & App Support

Equity/Index/ETF/CA/Dividends/Derivatives/FID Pre/Post Trade Operations SAAS based software suite support FIX logging Troubleshoot FIX Sessions /Bloomberg setup Network Infra troubleshoot Product Owner within the Reference Data Fleet via AGILE wokflow Application Support via hands-on Linux boxes ,OneUI,Sybase DB2, Rapid SQL, FTS, Autosys Batchmon, MongoDb Compass , FTS, Splunk, FixlogParser, Grafdata, Grafana & associated TOIL elimination via Python

Tooling

Monitoring via Pagerduty, Squadcast , Datadog, Azure Application Insights ,AWS Cloudwatch Triaging via Prometheus/Loki/Grafana, Loki, SQL Databases, Splunk, Kubernetes , Kibana, Zabbix, Scavenger Ticketing via ServiceNow, JIRA, Salesforce Knowledge documentation on JIRA/Confluence wikis Logging tools Spectrum, PRTGPlotters, CORVIL, Npulse, Cisco Prime, Sevone, Solarwinds